ConnectAV
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Work on any AV system from your own laptop—as if you were there.

Connect AV gives you direct access to client sites from your familiar environment. No more struggling with unfamiliar computers or missing software.

No credit card required

AV technician working remotely

Tired of These Remote Support Frustrations?

Unfamiliar Client Computers

Remoting into different client PCs means adjusting to their setup, hunting for software, and working with unfamiliar configurations every time.

Missing Software & Tools

Client computers often lack the specific tools and configurations you need, leading to frustrating workarounds and delays.

Unnecessary Travel

Simple fixes often require on-site visits because traditional remote solutions aren't robust enough for AV systems.

Inconsistent Workflow

Different clients, different computers, different setups — forcing you to adjust your workflow for every support session.

How Connect AV Works

A secure, reliable connection to any client site directly from your own laptop in 3 simple steps.

1

Deploy Our Secure Gateway

Install our small, secure gateway device at your client's location. It's plug-and-play and requires minimal configuration.

Uses WireGuard protocol for military-grade security
2

Connect From Your Laptop

Launch the Connect AV application on your computer and select your client site. You'll instantly get direct access to their network.

Works on Windows, Mac, and Linux operating systems
3

Control Any Device, Using Your Own Tools

Use the software and tools already installed on your laptop to configure, program, or troubleshoot any networked device at the client site.

Compatible with all major AV programming and control software

Why AV Pros Love Connect AV

The remote access solution designed specifically for audiovisual systems integrators.

Use Your Own Environment

Work from your familiar laptop with all your tools, settings, and configurations ready to go.

Secure Connections

WireGuard protocol creates encrypted tunnels that are both secure and highly performant.

Fast Response Times

Respond to client issues immediately without travel or setup delays.

Access All Devices

Control any networked device at the client site, from displays to DSPs, control systems to cameras.

Reduce Travel Costs

Save thousands in travel expenses by handling routine maintenance and troubleshooting remotely.

Improve Client Satisfaction

Faster response times and quicker resolution of issues leads to happier clients.

The Impact of Connect AV

68%

Reduction in on-site service visits

85%

Faster average response time

$4,200

Average monthly savings on travel costs

"Connect AV has completely transformed how we support our clients. I no longer have to remote into unfamiliar computers or deal with missing software. Now I can solve most issues right from my own laptop, using all my familiar tools."

Michael Rodriguez
Lead AV Technician, TechnoSolutions

Frequently Asked Questions

Is Connect AV secure?

Yes, Connect AV uses the WireGuard protocol, which provides state-of-the-art cryptography. All connections are encrypted end-to-end, and our gateway devices create secure tunnels that only allow authorized access.

Will I need IT approval to install this at client sites?

Usually yes, but we've designed Connect AV to be IT-friendly. Our gateway device connects to your client's network but doesn't modify their security settings. We also provide documentation to help explain the security protocols to IT departments.

How long does it take to set up?

Most installations take less than 30 minutes. The gateway is plug-and-play, and our team provides personal setup assistance for your first client site during the free trial period.

How is this different from TeamViewer or VNC?

Unlike traditional remote desktop solutions that only give you access to a specific computer, Connect AV gives you direct network access to all connected devices at the client site. This means you can use your own software to control displays, DSPs, control systems, and other AV equipment directly.

What happens after the 14-day trial?

After your trial, you can choose from our flexible pricing plans based on the number of client sites you need to access. We'll reach out before your trial ends to help you select the right plan, but there's no obligation to continue.

Start Your 14-Day Free Trial

No credit card required. Connect to up to 3 client sites.

You'll get:

  • Full access to all features for 14 days
  • Connection to up to 3 client sites
  • Personal setup assistance for your first site
  • Free "Remote AV Technician's Toolkit" ebook
  • Priority email and chat support
Limited Time Offer:

Only 20 spots left for personalized onboarding this month. Sign up now to secure your spot!

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Ready to transform how you support your AV clients?

Join the AV professionals who are saving time, reducing travel, and delighting clients with faster support.

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